Do I light it?
No. There is no wick. Set it on a warmer plate or under a candle lamp warmer and the warmth releases the scent. Never put a flame to it.
Will mine look exactly like the photo?
No, and we hope you'll love that. Every candle is poured, dressed and finished by hand in Bisbee, Arizona. The botanicals land where they land and the crystal sits where we set it, so each one is a little different from the last.
How long does the scent last?
The wax is never burned, so it isn't used up; the essential oils are. How long that takes depends on how often and how warm you run it. When the scent is spent, refresh it with a Refill Oil from January 2027, or reorder a new intention.
What happens to the crystal?
The crystal is heavy, so it sinks into the wax as the candle melts. To take it out, scoop it from the melted wax with a spoon and wipe it clean. It's yours to keep.
What's in the wax?
Coconut-soy wax with over 30 ml of natural essential oils and extracts in every 9.5 oz pour, dried botanicals, and one crystal. No paraffin, no synthetic fragrance, no tint. Vegan. Crystals and botanicals are decorative, not for ingestion.
Are the candles safe around pets?
Some of our essential oils can harm pets. Pet Poison Helpline lists eucalyptus and pine oils among those that can poison cats and dogs, and peppermint and citrus oils among those that can poison cats. Our orange, lemon and bergamot scents are citrus oils. Those candles carry a pet note: Health & Healing, Abundance & Prosperity, Clarity, Grounding & Resilience, Success & Ambition and Renewal & New Beginnings, plus any Custom candle made with those scents. A warmed candle gives off scent, not oil droplets, but keep pets away from the warmer and the melted wax, and never let them eat the wax, the crystal or the botanicals.
When does my order ship?
Soft launch November 3: preorders open for everything, all six Limited Drops included. Hard launch November 11. The Signature 8 ships from November 10 and Custom candles from November 15, in order of purchase. The Limited Drops ship on their dates: Vanilla and Remembrance on November 15, three on December 1, Lemon on December 15.
Shipping and the plate
By order size: $17.91 for one candle and $20.97 for two by USPS Ground Advantage (2–5 business days, $100 insurance); $22.95 for three or four and $33.93 for five or more by USPS Priority Mail Flat Rate (1–3 business days). FedEx Home Delivery ($37.98) and FedEx 2Day are also available at checkout, paid in full by the customer. The first 500 on the list get a free warmer plate; after that it's $8 with one candle and free with any two.
Returns and refunds
Custom candles are made to order just for you, so they are non-refundable. With any candle, we want you happy. If you're not, send it back and let us make it right. We'll include a return label.